Phone Interviews and Following Up

Goal Handle a phone screening and follow up after an interview.

PHONE SCREENING TIPS

Find a quiet place and have your resume in front of you.
Smile when you speak -- people can hear it.
If you didn't hear: "Sorry, the line dropped out. Could you repeat the question?"

QUESTIONS YOU MAY HEAR

When could you start?
Are you able to work weekends / do FIFO / a 2:1 roster?
What are your salary expectations?

Answer for salary: "I understand the award rate for this role is around ..., and I'm
happy to discuss."

THANK-YOU EMAIL (send within 24 hours)
Subject: Thank you -- Warehouse Supervisor interview

Hi Karen,

Thank you for meeting with me today. I enjoyed learning about the new
distribution centre, and I'm even more interested in the role.

Please let me know if you need anything else from me.

Kind regards,
Thanh

FOLLOWING UP (if you haven't heard back after a week)
"Hi Karen, I'm just following up on my interview last Tuesday. I'm still very
interested in the role and wondered if there was any update. Thanks, Thanh"

PRACTICE

Write a thank-you email after an interview for a bus driver role.

Congratulations -- you have finished Workplace English!

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