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Making Phone Calls
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Goal Start, manage and finish a simple phone call.
STARTING
- Hello, this is ___ speaking.
- Hi, can I speak to ___, please?
- I'm calling about ...
IF YOU DON'T UNDERSTAND
- Sorry, the line is bad. Can you repeat that?
- Could you spell that, please?
LEAVING A MESSAGE
"Hi, this is Sam Nguyen. I'm calling about the job advertisement.
My number is 0412 555 019. Please call me back. Thanks, bye."
FINISHING
- Thanks for your help.
- Have a good day. Bye.
DIALOGUE
Office
Good morning, Green Cleaning.
Sam
Hi, this is Sam. I'm calling about the cleaner job.
Office
Great. Can I have your phone number?
Sam
Sure, it's 0412 555 019.
Office
Thanks, Sam. We'll call you tomorrow.
PRACTICE
Write a message you could leave for a dentist to change
your appointment.
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